Can't find the vehicle you're looking for? Mercedes-Benz of Miami can find it or Pre-Order from the factory.  Get in touch, use our Vehicle Request form and we'll contact you to help your vehicle search.



Frequently Asked Questions:


How do you custom order a Mercedes-Benz?

To custom order a new Mercedes-Benz, first reach out with the Vehicle Request form and let us know which vehicle you're interested in ordering. After submitting, we'll follow up to confirm your desired vehicle specifications and check if any incoming inventory matches what you want. If a vehicle is not in transit or available, we will arrange to submit your order to Mercedes-Benz.

Can I use the Vehicle Request form for Pre-Owned vehicle requests?

Absolutely, fill in the required contact information and provide the model your looking for in the Comments field. A sales associate will contact you to discuss the full details of your Pre-Owned vehicle search. 

What's the process to order a new vehicle from the factory?

1. Contact Mercedes-Benz of Miami about the vehicle you are interested in and arrange a time to create your order.
2. Meet with a sales team member to discuss options and configure your vehicle. Review pricing and any available incentives, pay your custom order deposit, then finalize and submit your order.
3. Once your vehicle has been built, it will be transported to our dealership. When your vehicle arrives, it will undergo a Pre-Delivery Inspection by one of our factory trained service technicians.
4. Lastly, it's time to come and pick up your new [Dealership Brand].

How long does ordering a vehicle from Mercedes-Benz take?

Lead times will vary significantly by model and configuration. Global supply chain constraints for specific parts has slowed some vehicle production times. Before and after ordering your vehicle, we can share production timeline estimates that we receive from the factory.

Can you track your order from the factory?

Consult with your sales team member to obtain build progress updates or using factory vehicle build tracking applications.



Interested in purchasing a Mercedes-Benz but can't decide between getting a new or pre-owned model, or simply don't know where to start looking? Our service loaners and demo vehicles are a great way to get behind the wheel of a low-mileage Mercedes-Benz at a competitive price point. Browse our current Mercedes-Benz service loaners for sale below or contact us at (305) 707-0147 for more information.

Accessories and color may vary. Quoted price subject to change without notice to correct errors or omissions. New vehicle pricing may already include applicable manufacturer special offers which may expire at any time and are subject to special offer qualification criteria and requirements, and which may be contingent upon manufacturer finance company approval. Manufacturer special offer data and vehicle features is provided by third parties and believed to be accurate as of the time of publication. Please contact the store by email or phone for details and availability of special offers. Sales tax or other taxes, tag, title, registration fees, government fees, tag agency/electronic filing fee and $899 dealer service fee are not included in quoted price.

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Displayed MPG is based on applicable EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary, depending on how you drive and maintain your vehicle, driving conditions, battery pack age/condition (hybrid models only) and other factors.